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Helping organisations deal with practical business challenges in international markets.

Working with customers, partners and suppliers across international markets can bring unexpected challenges. Drawing on decades of international business experience, I help organisations deal with those challenges more effectively.

Preparing for Something Important?

  • An important meeting or commercial discussion

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  • A negotiation where the outcome matters

  • Entering or expanding into a new international market

  • Building a relationship with a new customer, supplier or business partner

  • A difficult conversation with an overseas team or client

  • A significant opportunity or challenge in an international market​

Something Isn't Going as Expected?

  • A project has stalled without a clear explanation

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  • A customer, supplier or business partner has gone quiet

  • Decisions are taking much longer than expected 

  • A positive business relationship is making little real progress

  • You are receiving mixed or unclear signals

  • Different expectations are creating misunderstandings

How I Can Help

Sometimes you need an experienced outside perspective on an international business situation.

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Whether a customer has gone quiet, a project has stalled, a negotiation is approaching or an important decision needs to be made, it can be difficult to know what is really happening and what to do next.

Drawing on decades of international business experience, I help organisations make sense of complex situations, identify potential issues and decide on practical next steps.

 

Support can be provided as a one-off advisory session or on an ongoing basis, depending on your needs.

$695 / €595 / £495 per session.

Learn more about How I Help →​​

What Makes This Different?

International business problems rarely have a simple answer.

What works in one market, organisation or relationship may not work in another. The challenge is often understanding what is really happening and deciding what to do next.

Drawing on more than 30 years of international business experience across over 50 countries, I help organisations look beyond assumptions and explore what may actually be happening.

Rather than relying on cultural models, theory or generic country briefings, we focus on the specific situation in front of you.

Together, we explore practical questions such as:

  • What is really happening here?

  • Why might people be responding in this way?

  • What could they be expecting from me?

  • What am I perhaps not seeing?

  • What are my options?

  • What should I do next?

Culture may be part of the answer, but so might organisational structure, commercial priorities, hierarchy, communication, relationships, personalities or simply different expectations.

The aim is to give you a clearer understanding of the situation, a different perspective where useful, and practical options for moving forward.

The company, TimeZone Business, was founded by Mark Mortimer, an international business specialist with more than 30 years of hands-on experience across 50+ countries, including senior roles at Shell, Hasbro, and Kraft General Foods, and operating businesses across multiple international markets.
Read more about Mark's background →

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© 2026 TimeZone Business Ltd

Registered in the UK: Company Number 14945941 

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